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eMule FAQ

How to lose the credits anyway.

As described above the credits are coupled with the secure user authentication. The secret key for this authentication is calculated from information which is stored in preferences.dat and cryptkey.dat. Should one of these files be lost / deleted, you will no longer be able to prove that you are the rightful owner of the credits.

If you lose only cryptkey.dat, it is mandatory to delete the preferences.dat file, too.