Ad-Aware FAQ

First of all, update to or download the latest version of Ad-Aware.

Ensure you have an active internet connection

Make sure that you have configured your firewall or any other security programs to allow Ad-Aware (aawservice.exe) network access. If necessary, you can temporarily turn off your firewall, but be sure to turn it on again after you have updated the Definitions File.

1. Open Ad-Aware main menu.

2. Click the 'Web Update' button to connect to the update server and download the latest software and definitions updates.

3. When the update is complete, click 'Ok'.

If you are operating behind a proxy server, you will need to have your proxy server settings correctly configured in order to perform updates.

Go to Settings -> Updates and click proxy settings.

Tick the box beside "Enable Proxy", enter your proxy server address (in the format, proxyname:portnumber ) your username and password and click 'Ok'.


You can also manually download and update the definitions file.

1. Download from http://download.lavasoft.com/public/core.zip

2. Extract the file (core.aawdef) directly to the Ad-Aware folder, either:

XP:

* C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\Defs (Ad-Aware Anniversary Edition)

* C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware (for Ad-Aware 2008)

* C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007

Vista:

* C:\Program Data\Lavasoft\Ad-Aware\ (Ad-Aware 2008)

* C:\Program Data\Lavasoft\Ad-Aware\Defs (Ad-Aware Anniversary Edition)

3. Close and restart Ad-Aware. (In Anniversary Edition: you exit the program from the System Tray icon.)